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Frequently Asked Questions:

 

Where can I find research supporting handheld use?

GoKnow Learning recently released scientifically-based research (SBR) that demonstrates handheld computer use in K-12 classrooms leads to student achievement gains. Learn more here.

You can download the "Handheld Bibliography" from the Getting Started: Learning Impact section of our website. Or, just click here.

 

Which model of handheld(s) can you recommend?

This is a very difficult question to answer. Here is a comprehensive list of some of the variables one needs to consider when making a large handheld purchase:

Cost, memory, warranty, processing power, numbers and types of peripherals (probes, keyboards, cameras) available for given model, durability, battery life, wireless capability (802.11 and BlueTooth) or lack thereof, new vs. discontinued or refurbished, etc.

Complicating matters further are the often-changing price drops and rebate offers occurring when new models are about to appear on the market. Here are some GENERALITIES, and a couple of things to be aware of:

1. Most of what your students are going to do in year one of an implementation will not require a top-of-the-line handheld. Remember too, that there are hardware add-ons that can make a non-wireless handheld gain wireless access, and handhelds without cameras able to take digital photos.

2. Generally speaking, purchasing the cheapest model might leave you disappointed. At times, it is a better value to get higher-end refurbished or discontinued handhelds.

3. READ warranty info carefully. Some models of handhelds carry a year warranty. Some are 90 days. For SOME, you have to register to activate the warranty!

4. Not all handhelds support the same software, although they claim to be compatible. Be sure to test all software students will be using on the given model before you make a large purchase.

5. Depending on these and other considerations, you may wish to contact Walt Coatsworth for the most current advice in preparing your grant or implementation.

 

How much does the Handheld Learning Environmnet (HLE) cost?

For pricing and ordering information, please call Walt Coatsworth at 877-482-3439 or use our sales request form.

 

Is HLE available for both Palm OS and Pocket PC?

Yes.

 

Do you recommend supplying the folding keyboards with the handhelds?

Even though students can become quite proficient at using Graffiti on Palm OS handhelds or entering text on the Pocket PC, we have found time and again that keyboards are very important at all age levels. If cost is an issue, consider getting at least 1 keyboard for every two handhelds.

 

What are some national funding sources?

Look at our Grant Writing section of Getting Started. We have some sample grants and grant listings.

 

How can a district get money to place handhelds in a classroom and buy the necessary software and other equipment to support the handhelds?

The vast majority of schools we work with using a small number of handhelds (1-3 class sets) have used their own money. They have justified the cost by buying less textbooks or laptops. In schools with major implementations, there has been grant funding from some sort of state-based technology initiative or grant.

 

Is there any place that provides discounts for schools?

If you order from a palmOne reseller, they have an education break where if you buy X number of handhelds, you receive Y free. It works out to something like 10%+ off depending on your volume.

Many schools order from their state or district's approved vendors. For example, many people in Michigan order from Precision Data. They have good prices and a lot of experience selling handhelds. You can order from them even if you are out-of-state.

 

How much memory is enough?

Students are not going to fill up their handhelds unless they have any of the following:

  • Lots of games,
  • MP3s,
  • Lots (multiple dozens) of websites with images.

So, something like 16 Meg is probably OK for what you will want students to do with their handhelds. A ton of schools are still doing OK with 8. Remember, one can now "add" memory to most handhelds rather cheaply using SD cards or memory sticks. Oddly enough having too much memory can be a problem of sorts because a student can load their handhelds with more software thereby requiring longer synchronization times and increasing the odds of unapproved or conflicting software on the handheld.

 

What is the cheapest software solution for IR printing on the Palm?

Probably the best way to get IR printing at a low cost would be to buy PrintBoy Premium from Bachmann Software and put it on a few handhelds. Designate these handhelds as “printing handhelds” with a sticker of some sort. Then if other handhelds need to print, they can beam their work one of the “printing handhelds” and these handhelds would do all the printing.

Bachmann has a demo version you can download for free. You should try out the IR printing before you go and buy a bunch of licenses. Make sure it works with all the software you care about and your printers.

 

Will the HLE software work on the Tungsten T? What about the Zire?

All software in GoKnow's Handheld Learning Environment runs on Palm OS 3.5 - 5. (4.1 or higher recommended for increased performance.) That said, GoKnow, like the majority of handheld developers, offers download trials. Simply download the software and try it on your device - especially if you have a very new or very old handheld. Similarly, always download and try the software if you are working on a non-palmOne device such as a Palm OS cell phone, Alphasmart DANA, or Sony Clie just to be extra-sure.

If you are using any of the older Hi-ce software, that was before the upgrade to support Palm OS 5 and you will have problems on both handhelds. (Tungsten T is 5.0, Zire 71 is 5.2.1)

 

Our school already has a wireless network in place and we want to purchase some handhelds for our students. What would be compatable and cost effective?

Have you seen the Wireless Portfolio from Enfora? It is like a little binder that the handheld fits into. On one side of the binder is the handheld, and on the other lies the wireless antenna with additional battery. This product is nice because you can get the cheapest of all handhelds, and Enfora provides the necessary functionality to connect the handheld to virtually any wireless network.

That said, you have to be careful about the connector. Right now they just have a model that works with the universal connector — m130, Zire 71, Tungsten series, etc. However, they should be coming out with a version for the mini USB port on all the latest handhelds.

Here is a possible scenario to figure out the cost involved:

If you wanted 100 handhelds with built-in wi-fi you are looking at $300-$500 each. The Enfora costs under $200. So you could get 100 handhelds at $175 (Tungsten E) and then maybe 30 Enforas that teachers could check out for their classes when they wanted their students to have wireless access.

 

What extra equipment is best suited for a handheld-centric classroom? (i.e. Projectors, etc.)

Click here to download a suggested shopping list to help you maximize the educational potential of the handheld.

 

 


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